Customer Service Standards – AODA – OGCA Policy & Procedures

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The Ontario General Contractors Association is committed to providing a high level of customer service to its members/visitors, including those members/visitors with a disability.

OGCA is also committed to providing reasonable accommodation to its members/visitors with disabilities and is dedicated to continuous improvement, and will continue to evolve its practices in this regard.

OGCA staff works in partnership with staff, members/visitors and the communities to identify, prevent and remove barriers to participation.

To view our Customer Service Standards – AODA – OGCA  Policy & Procedures, click here