Halton Region – Vendor Performance Management

Halton Region Council has approved a new procurement by-law, which will be active on February 1, 2024, and a corresponding vendor performance management program which will be going live on January 1, 2024.
The purpose of the Vendor Performance Management Program is to promote good and consistent performance by Vendors who provide Goods, Services and/or Construction to The Regional Municipality of Halton (“the Region”). The Vendor Performance Management Program supports provisions in the Region’s Procurement By-Law that require monitoring and documentation to assess Vendor performance.
The objectives of the program are:

  • To promote effective management of Vendor performance, resulting in improved communication and enhanced quality of service;
  • To communicate to Vendors the value the Region places on Health, Safety and the Environment, as well as timeliness and quality of Goods, Services and/or Construction provided to the Region;
  • To outline staff roles and responsibilities in the performance of Vendor management;
  • To establish guidelines for the fair, transparent and objective assessment of Vendor performance;
  • To establish a process to address concerns with Vendor performance, including Vendor Suspension for Unacceptable performance.

Phase 1 of the Vendor Management Program will apply to Public Works construction contracts.
The Region will decide whether the Vendor Management Program will apply on a given project. Small projects like a washroom renovation will likely not use the program, while a large watermain installation likely will.  The Supplementary Instructions to Bidders will specifically note whether the Vendor Performance Management program applies to a given tender.
The Region will not apply the program to ongoing construction projects tendered before January 1, 2024 and will not apply the program retroactively where the tender documents indicated the program does not apply.

The following Halton VPM System can be found by clicking here
The latest version of the Policy will be made available on the Doing Business with the Region page of the public website at a later time. 
Should anyone have any questions, or require any further assistance please contact Giovanni Cautillo at giovanni@ogca.ca.