Description
Earn 2 Gold Seal Credits
The Upskilling Toolkit is softs skills training delivered through position specific scenarios that can be applied and practiced on-the-job for immediate and measurable impact. The Toolkit has 5 Core Competency Modules. Click for further details.
Communication Module:
- Submodule 1 – Listening to Understand and Respond Effectively
- Submodule 2 – Effective Written Communication
- Submodule 3 – Effective Verbal Communication
- Submodule 4 – Communicating Technical Information
- Submodule 5 – Understanding Different Communication Styles
- Submodule 6 – Communicating Effectively Under Pressure
- Submodule 7 – Making Sure Everyone Understands Each Other
- Submodule 8 – Communicating to Solve Problems
- Submodule 9 – Communicating with Diverse Communication Styles
- Submodule 10 – Diplomacy with High-Conflict Behaviour
Note:
If you are an OGCA Member (you are employed by OGCA member) the training is included in your member benefits. Not sure you are a member – please check here https://ogca.ca/members/member-directory/
Please click here to register: I am an OGCA Member and I want to Register for the Upskilling Toolkit
